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How much is a bike service?

Wednesday 16 February 2022 Filed in: General

How much is it to service my bike, and what do you do for my money?

It's a long time since fixed price servicing was a sensible choice for discerning bike owners. The advent of hydraulic disc brakes, electronic shifting, e-bikes, multiple bottom bracket/ headset standards and mail order bikes means there's a huge diversity of cycle systems out there. Then there's the issue of how often the bike has been serviced previously. Annual servicing for a bike in daily use is nowhere close to adequate, but a 5 year old bike that's never been used can also be time consuming and expensive to service.

At Cycle Tech we believe it's right to treat each bike individually, to inspect it thoroughly, and to offer you a free estimate for the work necessary. Our estimate is based on 'worst case', so if we think a part might need replacing we will include it in the estimate. We will discuss options for replacement parts, such as upgrades, or possibly less expensive alternatives where appropriate. We think it's better to give you a figure, and then ask for less, rather than to phone you part way through the job and ask for more money. We will always treat your money as carefully as we would treat our own.

Please bear in mind that parts wear out. Wear parts, such as chains, brake pads and tyre's, won't necessarily survive to the end of the guarantee on the bike. Particularly where the parts are designed to be light, or for race specific applications, their life may be much less than you might expect. This is a particular issue with electric bikes, especially where the new 12 speed group-sets are present. We will always offer the old parts back, on completion of the work.

The primary purpose of a service is to ensure that the bike is safe to use. Performance is also important, so we look at all the systems on the bike, and offer an estimate. We will look at how long since the bike was last serviced, what level of maintenance it's benefitting from, and how it is stored. These factors help us to decide which parts should be replaced, and which parts can stay on the bike until next time. Every nut and bolt on the bike is checked for appropriate torque, every service.

Our estimate will include assessment of the following:

Bearings: Wheel, bottom bracket, headset and frame/ pivot.

Tyres: Condition, and suitability.

Wheels: True, spoke tension, rim condition and axle/ quick release function.

Gears/ Drivetrain: Condition, function and wear of chain, cassette, chainring/s, derailleurs and shifters.

Cables: Condition, and function

Frame: Dents, damage, cracks.

Forks: Condition and function.

Brakes: Condition of pads, rotors, levers, and blocks. Check for leaks/ splits. Overall effectiveness.

Headset: Adjustment.

Stem: Condition, alignment and correct torque of bolts.

Handlebars: Checked for damage, correct installation, and presence of bar end plugs.

Pedals: Checked for play and function.

Saddle: Correct installation, and inspected for damage.

Seatpost: Check for damage, and grease (where applicable).

Grips: Fitting and condition.

Accessories: Checked for correct installation and function.

If we are servicing an e-bike we will also look at motor mounting, battery mounting, and offer updating of the firmware (where available).

This list isn't exhaustive, every bike has different needs. But we are thorough in our assessment, and work to high standards, using only high quality parts sourced from UK distributors.


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